Download Respondus Lockdown Browser Canvas

16-11-2021

Click the Install Now button to download a zip file (.zip). Open the downloads folder and run the file titled “Install Respondus Lockdown Browser.”. Accept the terms, set the location where you want Respondus to be installed in your computer, and then complete the installation process. LockDown Browser® and Respondus Monitor. Log into Canvas with a regular browser, select the. You will be prompted to download and install the browser. You should see a hyperlink that says “Download Respondus Lockdown Browser.” Clicking this will bring you to the download page. Click the Install Now button to download a zip file (.zip). Open the downloads folder and run the file titled “Install Respondus Lockdown Browser.”. Respondus provides tools that facilitate online exam creation and the assessment proctoring management solutions Lockdown Browser and Monitor. Faculty can download and install Respondus 4.0, a Windows-based tool for creating and managing exams that can be published directly to Canvas or published. LockDown Browser is a custom web browser that.

About Respondus LockDown Browser

Respondus LockDown Browser (RLDB) is a custom browser that locks down the testing environment within Canvas. To accomplish this, RLDB does several things, such as:

displaying assessments in full-screen that cannot be minimized
removing the menu and toolbar options
preventing access to other applications
restricting other system features (copy/paste, print screen, right click, function keys, task switching, keyboard shortcuts)

RLDB can be downloaded by students onto their own computers. For instructors, Canvas quizzes can be configured using the Respondus tool available in each Canvas course.

To get started with Respondus LockDown Browser (RLDB), you will need to create a Canvas course. From there, you can configure the tool and set it up for use with your Canvas quizzes.

For an overview of RLDB, you may wish to view this introductory video. It explains the basic features of LockDown Browser, and how it deters cheating during proctored, online quizzes.

Add RLDB to your Course Navigation

The Respondus LockDown Browser tool is available in all Canvas courses. You may need to enable it in your course by editing the course navigation.

If you have any issues enabling the Respondus tool in your Canvas course, please send an email to canvashelp@case.edu with your class name and Canvas Course ID.

Configure RLDB for your Canvas Quiz

The first thing you’ll need to do in your course is build your Canvas quiz. From there, select the LockDown Browser option on your Canvas course menu to configure RLDB for your quiz. Check out the Instructor Quick Start Guide for specific details.

Set Up a Practice Quiz (Recommended)

To ensure your first exam with RLDB runs smoothly, it’s recommended that you have students take an ungraded practice quiz that requires the use of LockDown Browser. Ideally, have students use the same computers/devices they'll later use with the graded quizzes, including the same network/Wi-Fi environment. The latter is especially important if you plan to have a large number of students starting the quiz simultaneously from a Wi-Fi network. Leave the practice quiz available for the duration of the semester, with unlimited attempts, so students can access it again if they use a different computer or Wi-Fi network.

Help Resources

The Canvas page for the LockDown Browser tool has a “Get help or provide feedback” link that can be used to report issues to Respondus.

Enrolled in a course that requires the use of Respondus LockDown Browser (RLDB) for online exams in Canvas? You may want to watch this video to get a basic understanding of LockDown Browser.

Download LockDown Browser

You can download RLDB for Windows or for Mac online and install it on your computer. RLDB has the following system requirements:

Windows 10, 8, or 7, and 75 MB permanent space on the hard drive
MacOS 10.12 or higher, and 120 MB permanent space on the hard drive

Once Installed

Once you have RLDB installed, you can use it to start taking Canvas quizzes. Your instructor may ask you to complete a practice quiz. Whether or not a quiz is for practice, the steps remain the same:

Start LockDown Browser
Log-in to to Canvas and enter into your class site
Navigate to the quiz

Note: You won't be able to access a quiz that requires LockDown Browser with a standard web browser. If you try, an error message will indicate that the test requires the use of LockDown Browser. Simply start LockDown Browser and navigate back to the exam to continue. LockDown Browser requires you to shut down any open applications, so make sure you have saved your work and closed other programs before starting RLDB.

Quiz-Taking Guidelines

When taking an online quiz, follow these guidelines:

Before starting the test, know how much time is available for it. Make sure you’ve allotted sufficient time to complete it.
Turn off all mobile devices, phones, etc. and don't have them within reach.
Clear your area of all external materials - books, papers, other computers, or devices.
Remain at your desk or workstation for the duration of the test.
LockDown Browser will prevent you from accessing other websites or applications. You will be unable to exit the test until all questions are completed and submitted.

Help Resources

The Windows and Mac versions of LockDown Browser have a 'Help Center' button located on the toolbar. Use the 'System & Network Check' to troubleshoot issues.

Respondus has a Knowledge Base available online with how-to guides, troubleshooting information, and helpful videos.
If you're unable to resolve a technical issue with LockDown Browser, go to respondus.com and Submit a Ticket. Provide detailed information about your problem and what steps you took to replicate it.
Rapid Rollout for Instructors answers the top questions instructors have about LockDown Browser & Respondus Monitor
Overview for instructors (video, 2:44)
How to prepare a Respondus LockDown Browser exam (video, 1:38)
How to prepare a RLDB + Monitor exam (video, 4:49)

Additional Support

Need additional help? Send an email to securetesting@case.edu. You can also contact the [U]Tech Service Desk at (216) 368-HELP, help@case.edu - Attn: Secure Testing.

LockDown Browser

The Respondus LockDown Browser (RLDB) is a locked browser that prevents students from printing, copying, going to another URL, or accessing other applications during an assessment. When the RLDB is enabled for a quiz, students will be required to download and use RLDB to take the quiz or exam. Watch an overview video on LockDown Browser.

Monitor

Respondus Monitor is an automated proctoring feature that can be turned on when using the LockDown Browser that uses a student’s webcam and video analytics to help instructors catch cheating. Watch an overview video on Monitor.

See comparison of proctoring services available at UAB.

Features:

Faculty can customize settings for each quiz/exam
Assessments are displayed full-screen and cannot be minimized or exited until exam is submitted
Prevents access to other applications including messaging, screen-sharing, virtual machines, and network monitoring applications
Copy and paste, print, and screen capture functions are disabled

Students can take online exams 24/7 without pre-scheduling
Records and analyzes student exam sessions
Suspicious behaviors are flagged and ranked
Advanced Facial Detection can prevent exam from starting or prompt students to stay in frame

Instructors

Faculty can enable Respondus LockDown Browser & Monitor for a Canvas Quiz by following the following directions:

Lockdown Browser Download For Windows

Make sure the quiz has been deployed in the Canvas course.
From the Course Navigation in Canvas, select LockDown Browser.
A list of quizzes in the course will be displayed.
1. Quizzes will labeled with Required/Not Required under the corresponding features that are turned on for that exam (LockDown Browser and Respondus Monitor)
2. To change the settings, select Settings from the context menu (down arrow) to the left of the quiz title and select the desired option.

See the guides below for more instructions and options.

Students

When students land on the quiz page of a RLDB enabled quiz, they will be provided a link to download RLDB. Students will not be able to access (start) the quiz until they are accessing the quiz page from the RLDB.

Note: Chromebooks are supported with limitations. Please refer to your instructor to see if iPads are allowed for your quiz as this setting must be enabled by the instructor. Students can also download the RLDB app for their computer or iPad using the links below.

Instructors

Guides:

Tutorials:

Resources

Students

Guides:

Tutorials:

Instructors

Turn off all other devices (e.g. tablets, phones, second computers) and place them outside of your reach.
Clear your desk of all external materials not permitted — books, papers, other devices.
Before starting the test, know how much time is available for it, and that you've allotted sufficient time to complete it.
Remain at your computer for the duration of the test.
If the computer or networking environment is different than what was used previously with the Webcam Check and System & Network Check in LockDown Browser, run the checks again prior to starting the test.
To produce a good webcam video, do the following:

Avoid wearing baseball caps or hats with brims.
Ensure your computer or tablet is on a firm surface (a desk or table). Do NOT have the computer on your lap, a bed, or other surface where the device (or you) are likely to move.
If using a built-in webcam, avoid tilting the screen after the webcam setup is complete.
Take the exam in a well-lit room and avoid backlighting, such as sitting with your back to a window.

Remember that LockDown Browser will prevent you from accessing other websites or applications; you will be unable to exit the test until all questions are completed and submitted.

How long does it take for videos to appear in the LockDown Browser Dashboard?

The average time for an exam video to be processed and available to an instructor is eight hours. The time can be greater during periods of high volume, and may take up to 24 hours. During periods of low volume, the time to process the video is roughly equal to the actual length of the video.

Can Spreadsheets be used with LockDown Browser?

LockDown Browser includes a tool that enables .xls/.xlsx spreadsheets (csv not supported) to be viewed and manipulated during an exam session. This functionality is available for Windows, Mac, and iPad editions of LockDown Browser. This functionality is not available for the Chromebook beta edition of LockDown Browser.

Within the quiz tool of the learning system, an instructor should embed/insert the spreadsheet file in the question wording. When a student selects the link within LockDown Browser, an Excel-like spreadsheet tool will open. The spreadsheet can be pre-populated with content or it can be a blank spreadsheet created in Excel that students use to prepare their answers.

As an example, the spreadsheet tool might be used with a multiple choice question. As shown below, a link provides access to a pre-populated spreadsheet. The student calculates the answer and then selects one of the answer choices.

The image below shows the spreadsheet that was used for this exam question.

Alternatively, an instructor can require students to create or modify a spreadsheet and submit it for grading. The example below shows how a short answer or essay question can be used for this purpose.

The question wording itself should provide guidance on the steps a student should follow. As shown above, students are instructed to:

select the link that opens a pre-populated spreadsheet,
create the required formula or calculation,
select the button “Click here to save your work”, and
paste the resulting URL into the answer field for the essay or short answer question.

After the spreadsheet file has been saved, a dialog will remind students to copy the resulting URL to the answer field using CTRL + V.

Following the exam, the instructor will see a unique URL within the LMS for each student who provided an answer for the essay or short answer question. Upon selecting the URL with a standard browser (not LockDown Browser), the Excel-like spreadsheet tool will open and the student’s work will be shown for that question.

Do I have to do anything for quizzes imported from other courses?

Yes, when a quiz that has Respondus LockDown Browser or Monitor enabled is copied or imported into another course, the instructor must visit the Respondus LockDown Browser Tab in the destination course one time so that it will authorize those settings to transfer to that course.

If this step is not completed, students may receive errors similar to the ones shown below that prevent them from taking the exam.

To fix this issue:

Go to the Canvas course, click Respondus LDB and Monitor in the course navigation on the left.
You should see the success message shown below.

Note: It is not necessary to re-save each individual quiz's settings. Once you visit the dashboard, the errors will typically cease for all students who subsequently take their exams.

What can I do if students experience issues with images in my Quiz loading?

The issue of images not loading in Canvas Quizzes is most commonly attributed to students having low bandwidth. There are 2 recommendations when utilizing a lot of images in Canvas quizzes that can help prevent any issues with them loading.

Compress image size

We recommend compressing your images so that they are small files and can therefore be loaded quicker even with lower bandwidth internet connection. See this wiki on possible methods of compressing your images.

Change Canvas Quiz Settings to show one question at time

Canvas Quizzes show every question on a scrolling page by default which makes the web browser load all the images and may take a while. If instructors have a lot of images, they can change the quiz settings so that questions display one at time.

Use this Canvas guide to see more information.

What do I need to know about the LockDown Browser on Chromebooks?

Respondus LockDown Browser for Chromebook is now available. However, feature limitations to be aware of are listed below. To obtain technical support, or to report a bug/issue, open a support ticket with Respondus.

Known Issues

Limitations and/or known issues with LockDown Browser for Chromebook:

Quiz passwords (specified via the 'optional password' field in the LockDown Browser Dashboard) aren’t currently supported for exams that use only LockDown Browser. For exams requiring Respondus Monitor, the optional password field is supported.
LockDown Browser’s Calculator and Spreadsheet features aren’t currently supported
The extended keyboard functions (for adding symbols and special characters) isn’t currently available
LockDown Browser’s “Help Center” is currently unavailable, and there is no Live Chat support for students taking exams that require Respondus Monitor.
'Allow access to specific external web domains' option is currently not supported
“Google Chrome OS can’t open this page” error will occur. Click the 'close' button on the error, and you should be able to proceed.
Exam feedback for 'classic' quizzes is not compatible yet, if viewed at a later time. Feedback is viewable if seen in the same LockDown Browser session that the exam was taken in.

Students

LockDown Browser’s Calculator and Spreadsheet features aren’t currently supported
The extended keyboard functions (for adding symbols and special characters) isn’t currently available
LockDown Browser’s “Help Center” is currently unavailable, and there is no Live Chat support for students taking exams that require Respondus Monitor.
'Allow access to specific external web domains' option is currently not supported
“Google Chrome OS can’t open this page” error will occur. Click the 'close' button on the error, and you should be able to proceed.
Exam feedback for 'classic' quizzes is not compatible yet, if viewed at a later time. Feedback is viewable if seen in the same LockDown Browser session that the exam was taken in.

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